OnGuard Lone Worker logoFully Supported 30-Day Pilot
Maya on a community support visit

OnGuard Lone Worker

Connected protection. Wherever work takes you.

From home visits to community outreach, connect people working alone with the team ready to help. All on the phones your team already carries.

Fully Supported 30-Day Pilot
Free for businesses with 15+ lone workers · No commitment to continue

Trusted by teams across industries

Interactive experience

See the response, step by step.

A faster response when it matters most.

Workers can quickly raise the alarm when something feels wrong. Alerts go to your response team with location information, so help can be sent right away.

Open the full experience
A hand holding the interactive OnGuard phone

Fully Supported 30-Day Pilot

Your team. Your procedures. Our support.

Evaluate OnGuard in your working environment with a free, fully supported 30-day pilot. We handle setup, onboarding and training, then review progress with your team.

FULLY SUPPORTED

30-day free pilot

For businesses evaluating OnGuard with 15 or more lone workers.

  • We set up your pilot around your team and response procedures.
  • We help onboard your workers and contacts, with full training for your team.
  • Progress meetings with your team on days 7 and 14.
  • A final review to help you decide on your next step.
Discuss a Free 30-Day Pilot

Free. No commitment to continue.

Your 30 days start after setup and training, when your team begins using OnGuard.

  1. Before day 1Setup, onboarding and full training
  2. Day 7First team progress meeting
  3. Day 14Second team progress meeting
  4. Day 30Review results and decide

From the first signal to follow-up

The right support. At every step.

Help workers raise the alarm, connect your response team, and keep a clear record of what happened.

Bring people together

Coordinated response

Automatic Call Down, with optional 24/7 call center support.

Explore alert routing ↗
Add context

Location & geofences

Location information helps your team understand where support is needed.

Explore geofencing ↗
Close the loop

Management & reporting

Keep team status, incident activity, and follow-up within reach.

Explore reporting ↗

Satellite-optimized data

Support beyond cellular coverage.

OnGuard emergency and panic alert workflows have been tested using satellite-optimized data on Android and iPhone.

  • Tested on Android
  • Tested on iPhone
Check your team’s satellite readiness

Availability depends on carrier, device, operating system and satellite service support. Field testing is recommended for each deployment.

Field technician checking a phone beside a utility truck at a remote mountain site.

Trusted by teams like yours

NEXUS

“We were so happy with Sonim & OnGuard, we have already recommended them to other community support groups.”
Michaela Robinson, Project Lead

A few things worth knowing

Frequently asked questions.

Questions about your team's setup?
Talk to our team

Planning your pilot

Who is the free pilot for?

Businesses evaluating OnGuard with at least 15 lone workers. We discuss your team, work environment and response procedures before planning the pilot.

What is included in the supported pilot?

We configure your pilot, help onboard lone workers and response contacts, and provide full team training. Progress meetings with your team take place on days 7 and 14.

Does OnGuard work on both Android and iOS devices?

Yes, it is compatible with both.

When does the 30-day pilot begin?

Your 30 days begin after setup and training, when your team starts using OnGuard. That gives your team the full evaluation period in its working environment.

Alerts & Response

Are Geofences or Geozones supported?

Yes, the OnGuard system has extensive support to create and manage geofences. Both iOS and Android mobile versions of OnGuard utilize geofences for a variety of automations, including turning on monitoring, automatic check-ins, warnings for a specific area, reporting information and more.

Does OnGuard support Fall Detection?

Yes, fall detection is supported on iOS & Android.

Can I designate someone not on OnGuard to assist me?

Yes, you can add an external contact to receive call-down notifications via email, SMS, or phone calls from our Interactive Voice Response system at no extra cost.

What is a Call Down List?

A Call Down List is a sequence of contacts that are notified or called in a specific order. OnGuard Call Down lists are highly flexible, allowing you to include OnGuard users, external non-OnGuard contacts, or our 24/7 Call Center. You can customize the order of contact, as well as the type of notifications sent, which can include Automated Interactive Voice Response (IVR) phone calls, emails, and SMS messages.

What happens when I tap Emergency/Panic?

The following actions occur simultaneously: - Alerts are raised to anyone logged into the Command Portal. - All co-workers in your group receive the Alert. - The Call-Down process begins, including emails, SMS, and IVR phone calls.

Accounts & Support

How does billing work?

Billing for the OnGuard service is generally based on a monthly or annual agreement, determined by the total count of lone workers enrolled in the system. Customers can establish this contract directly with OnGuard or through one of our affiliated partners, including AT&T / FirstNet. All lone worker features are bundled into a single, competitively priced package. To initiate, please reach out to OnGuard Sales at sales@onguard.co or consult with your AT&T / FirstNet representative.

Can I be both an Administrator and a Lone Worker?

Yes, download the mobile app and log in with your Admin credentials.

What support is available?

Contact us via email at support@onguard.co or call 1-855-289-5892, option 1.

What happens when the pilot ends?

We review the results with your team and discuss next steps. The pilot is free, with no commitment to continue.

Put OnGuard to work with your team.

Plan your pilot with the people who will help you run it.

Discuss a Free 30-Day Pilot